November 2008

Heritage Honda of Westminster Opens State of the Art Honda Service Facility and All-New Used Car Showroom

Heritage Honda of Westminster opens the doors to their newly renovated and state of the art 21 vehicle service facility and used car showroom. The new additions will help Heritage Honda of Westminster to better serve their Carroll, Baltimore County and Southern Pennsylvania Honda drivers and used car shoppers.

MileOne Honda New Service Center

Westminster, MD; November 8, 2008 -- Today, Heritage Honda of Westminster, a member of the MileOne Automotive family of dealerships, announced the official opening of their 20,000 square foot all new service center with state of the art technology and 21 service bays including two quick lube areas for their Express Service customers. For the used car customer, a newly renovated Honda certified pre-owned building opened between the new service facility and the Honda new car show room.

"These improvements are a needed step to keep up with the commitment we make to our customers to provide the best Honda service around. We spared no expense to make sure both our service employees and customers enjoy working and servicing with our dealership," said general manager, Rob Long. "The renovations to both the service and used car buildings are just part of a three year multi-million dollar project that began in February of this year and will extend through 2010, when we will completely renovate our Honda new car showroom. We are doing this right and updating everything in the dealership down to the signage."

Service customers at Heritage Honda of Westminster will have two indoor heated/cooled service lanes for dropping off their vehicle, two waiting lounges, flat screen TVs, free wireless access throughout the service waiting area, a children's play area and a refreshment center. For evening pick up, customers will be treated to a valet service for their vehicles, so they do not have to walk outside into the elements or search for their Honda. In addition, the service lounge contains a Honda Genuine Accessories area for customers to peruse the various options available for their Fit, Civic, Accord, Ridgeline, Odyssey, CR-V or Pilot. Customers can select an accessory and either purchase it right from the parts counter located in the lounge or request installation during service.

According to service manager, Adam Rew, "My technicians are over-the-moon with the new facility. It triples their working area and with the new technology like the $60,000 remote-controlled front-end alignment machine and the road force balancing machine that helps us replicate vibrations in vehicles at certain speeds without having to take them out on the road, we will save our customers and employees time, money and heartache. In 2007 despite our limited facilities, we were one of top dealerships for customer satisfaction for our zone, which is a real testament to the effort put forth by my entire team of advisers, Honda certified technicians, cashiers and parts personnel. I know with all of the new enhancements our customers will be overjoyed and not just satisfied. I might have to call Honda North America and have them add a new column to the survey!"

A grand opening for the facilities is planned for the spring. In the meantime, to bring your car in for service at the all-new Heritage Honda of Westminster Service center use their new online appointment scheduler or call 410-876-1540. If you are looking to get in and out quickly, make sure to tell them you want Honda Express Service.

Honda certified pre-owned customers are invited to come tour the renovated used car showroom at 580 Baltimore Blvd, Westminster, MD 21157.

About MileOne Automotive
MileOne Automotive operates 65 retail automotive franchises representing 28 different brands and 9 collision centers in Pennsylvania, Maryland and Virginia with a focus on the Baltimore-Washington, Hampton Roads/Virginia Beach and Wilkes-Barre/Scranton major metro areas. MileOne.com allows customers to research new, used and fuel-efficient luxury, import and domestic cars and trucks, send information about vehicles to their mobile device, schedule service appointments, buy parts and accessories, play automotive games, and download automotive wallpaper and mobile ring tones. For more information or to find a quality MileOne dealership near you, please visit www.mileone.com.

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