April 2013

Herb Gordon Nissan Awarded "Nissan Owners First Award of Excellence"

Herb Gordon Nissan has been honored with the Nissan Owners First Award of Excellence. This is the premier award presented by Nissan North America to dealerships that meet the highest standards of achievement in brand loyalty and customer satisfaction.

Herb Gordon Nissan in Silver Spring, Maryland is the proud recipient of the 2012 Nissan Owners First Award of Excellence. This prestigious title is awarded based on a multitude of criteria including Nissan's Owner First Survey, which is sent to every Herb Gordon Nissan customer following the purchase of a new Nissan vehicle or service on their current Nissan. Recipients are recognized for building the Nissan brand value and are commended for providing an outstanding customer service experience from the showroom to the service department.

As an eight time winner of this award, Herb Gordon Nissan consistently strives to provide the highest level of customer satisfaction and is the only Nissan dealer in the Northeast Region Area 2 (Washington DC, Baltimore, Maryland, and Central Pennsylvania) to receive the 2012 award. "Being recognized as one of Nissan's preeminent dealers is a tribute to our amazing staff in sales, service and parts that delivers astounding customer service every day. This award belongs to all of them." – Van Westerlund, General Manager at Herb Gordon Nissan. A dealership that always puts its owners first, Herb Gordon Nissan will continue to work hard to deliver the best Nissan ownership experience in the Northeast.